Terms of Service & Privacy Policy

Terms of Use

Effective Date: December 11, 2025

These Terms of Use (the "Agreement") are entered into by and between MobileFlow Inc. ("MobileFlow" "we," "us," or "our")—the owner and operator of the Hytch software, website(s), and technology platform (collectively, the "Hytch Platform")—and you ("User" or "you"). By accessing or using the Hytch Platform, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree to these Terms, you may not use or access the Hytch Platform.

1. Introduction and Acceptance

1.1 Purpose of the Platform

The Hytch Platform helps users track shared rides and potentially earn rewards or incentives for commuting or other travel activities. These rewards may be in the form of points, cash, or other benefits, depending on the specific rules and availability at the time. Because the Hytch Platform verifies trip activity, certain features require the collection and processing of precise location and mobility data from your device (e.g., GPS signals and motion-related device signals). If you do not grant the necessary permissions or if you disable location services, the Platform may be unable to log trips, verify rides, prevent fraud, or determine eligibility for rewards or incentives.

1.2 Binding Agreement

By creating an account, clicking "Accept," or otherwise indicating your agreement to these Terms, you enter into a binding legal agreement with MobileFlow, Inc. If you do not agree, you must not use the Hytch Platform.

2. Ownership

2.1 MobileFlow IP

All software, technology, content, logos, trademarks, and other intellectual property related to the Hytch Platform (collectively, "Hytch IP") are the sole property of MobileFlow, Inc. Unless specifically granted, no license or ownership rights to Hytch IP are transferred to you by these Terms.

2.2 Limited License

Subject to your compliance with this Agreement, MobileFlow grants you a revocable, non-exclusive, non-transferable license to access and use the Hytch Platform for personal, non-commercial purposes.

3. The Hytch Platform

3.1 Platform Services

The Hytch Platform provides a rules engine to track rides and offer potential rewards for Users who engage in commuting or shared travel activities. Hytch itself does not provide any physical transportation services.

3.2 Facilitation Only

Hytch is not a transportation carrier and does not manage or oversee the safety or legality of rides. Any ride-sharing arrangement is made exclusively between the participating Users.

3.3 No Guarantee of Rewards

Rewards, if offered, depend on factors such as sponsor availability, ride verification, and other criteria established by MobileFlow. We do not guarantee any specific reward amount or earning. This disclaimer extends to any digital tokens that may be offered or awarded through the Hytch Platform. The availability, amount, and/or value of any tokens are subject to market forces, smart contract functionality, and other external factors beyond our control. MobileFlow, Inc. makes no representations or warranties regarding the future value of any tokens, the ease of converting tokens into fiat currency, or the continued availability of any particular exchange or marketplace.

3.4 Subscription Services and Payments

MobileFlow offers an optional subscription service ("Hytch Chat") that enables Users to communicate with verified commuters via a privacy-preserving messaging system. Subscription tiers (including monthly, annual, or organizational licenses) may be purchased using either U.S. Dollars or HYTCH tokens, and are subject to recurring billing terms. Users who opt into a paid subscription agree to abide by all applicable usage terms, and acknowledge that subscription fees are non-refundable except where required by law. MobileFlow reserves the right to adjust pricing or feature availability at its sole discretion with advance notice.

3.5 Location Tracking, Device Permissions, and Trip Verification

1. Location & Mobility Data. To provide trip logging, ride verification, fraud prevention, geofenced offers, and reward eligibility determinations, the Hytch Platform may collect and process data from your device that may include precise geolocation, trip routes, timestamps, distance traveled, and motion-related device signals.
2. Background Collection (If Enabled). Depending on your device settings and permissions, the Hytch Platform may collect location data while the app is open and, if you grant "Always" or similar permissions, while the app is running in the background for the limited purpose of detecting, logging, and verifying trips and preventing fraud. The Hytch Platform does not collect background location unless your device operating system permits it and you have granted the applicable permission.
3. No Guarantee of Verification. Trip detection and verification are probabilistic and may be affected by GPS drift, sensor limitations, device settings, battery optimization, network connectivity, or attempts to spoof location. MobileFlow does not guarantee that any trip will be accurately recorded, verified, or deemed eligible for rewards.
4. You Control Permissions. You may change location permissions at any time through your device settings. Disabling or limiting location access may reduce functionality, prevent ride verification, and/or make you ineligible for certain rewards.
5. No Emergency Services; Not a Safety Device. The Hytch Platform is not an emergency service and is not designed to detect accidents, impairment, or unsafe driving in real time. Do not rely on the Platform for safety-critical decisions.

4. Modification of Terms

We reserve the right to change or update this Agreement at any time. Any material modifications will be posted on our website or otherwise communicated to you. By continuing to use the Hytch Platform after such notification, you agree to be bound by the revised Terms. If you do not agree, you must stop using the Platform.

5. Eligibility

5.1 Minimum Age

You must be at least 16 years old to use the Hytch Platform. If you are under 18, you may only use the Platform under the supervision of a parent or legal guardian.

5.2 Driver Requirements

If you identify as a Driver, you represent and warrant that you have a valid driver's license and meet all legal requirements to operate a motor vehicle in your jurisdiction.

5.3 Account Suspension

MobileFlow may suspend or terminate your Hytch account at any time if it suspects or determines you have violated these Terms, any applicable law, or if your actions jeopardize other Users or the Platform.

5.4 Additional Requirements for Digital Asset Features

Certain functionalities of the Hytch Platform that involve digital assets (including tokens) may be subject to identity verification checks (KYC) and Anti-Money Laundering (AML) requirements. By attempting to access these features, you agree to provide accurate and complete information as requested. We reserve the right to limit or prohibit your access to any digital asset functionality if you fail to meet these requirements or if applicable laws in your jurisdiction so mandate.

6. Inactive Accounts and Disputes

6.1 Inactive Accounts

If your account remains inactive for a designated period (e.g., 60 days), MobileFlow may terminate the account and any unclaimed rewards may be forfeited, subject to applicable law.

6.2 Dispute Resolution Between Users

MobileFlow does not mediate or resolve disputes involving reimbursements, cost sharing, or voluntary payments between Users. You must resolve such issues independently.

7. Communications and Notifications

By creating an account, you agree to receive communications from MobileFlow, such as email, SMS, push notifications, or phone calls. You may opt out of certain promotional messages, but operational messages (e.g., account or ride updates) may be required for Hytch Platform use.

8. Privacy Policy

Please see our Privacy Policy (Section II of this document) for details on how we collect, use, and share your information.

9. User Conduct

You agree not to:

1. Fraudulently log, falsify, or spoof trips or location data;
2. Use the Platform for any illegal or unauthorized purpose;
3. Transmit malware, spam, or otherwise disrupt or damage the Platform;
4. Impersonate others or engage in fraudulent activity; or
5. Circumvent or attempt to circumvent security or verification measures.

10. Disclaimers

THE HYTCH PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE." MOBILEFLOW MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THE AVAILABILITY, ACCURACY, OR RELIABILITY OF THE PLATFORM OR ITS SERVICES. USE OF THE PLATFORM IS AT YOUR OWN RISK.

THE DISCLAIMERS IN THIS SECTION EXTEND TO ANY DIGITAL TOKENS OFFERED, EARNED, OR AWARDED THROUGH THE HYTCH PLATFORM. WE DO NOT GUARANTEE THAT ANY TOKEN WILL MAINTAIN ANY PARTICULAR VALUE, BE EXCHANGEABLE ON ANY PLATFORM OR MARKETPLACE, OR BE CONSIDERED A SECURITY OR COMMODITY IN ANY JURISDICTION. YOU ASSUME ALL RISKS OF TOKEN PRICE VOLATILITY, LIQUIDITY SHORTFALLS, AND REGULATORY UNCERTAINTY.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, MOBILEFLOW, INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE HYTCH PLATFORM. OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT OF REWARDS OR FEES YOU HAVE ACCRUED OR PAID TO MOBILEFLOW IN THE 12 MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify and hold harmless MobileFlow, its officers, directors, employees, and affiliates from any claims, damages, liabilities, or expenses arising out of your use of the Platform, your violation of these Terms, or your violation of any third-party rights.

13. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to conflict of laws principles.

14. Arbitration

Any dispute arising out of or relating to this Agreement shall be resolved by binding arbitration conducted by a single arbitrator in accordance with the rules of the American Arbitration Association. You waive the right to participate in any class action lawsuits or class-wide arbitration.

15. Entire Agreement

This Agreement, together with any additional terms or policies incorporated herein, constitutes the entire agreement between you and MobileFlow regarding your use of the Hytch Platform.

16. Severability

If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

17. Contact Information

If you have questions about these Terms of Use, please contact us at:

Privacy Policy

Effective Date: December 11, 2025

MobileFlow Inc. ("MobileFlow," "we," "us," or "our") owns and operates the Hytch software, website(s), and technology platform (collectively, the "Hytch Platform"). This Privacy Policy describes how we collect, use, and share information in connection with your use of the Hytch Platform. By using the Hytch Platform, you agree to the collection and use of your information as described in this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to all Users of the Hytch Platform, including those who create an account to track rides, earn rewards, or otherwise engage with Platform features. It does not apply to third-party websites, applications, or services linked to or from the Platform. We encourage you to review the privacy policies of any third parties before sharing your personal information with them.

2. Information We Collect

2.1 Information You Provide

When you create an account or otherwise interact with the Hytch Platform, we may collect:

• Account information (e.g., name, email, phone number, profile details);
• Payment information (e.g., PayPal address or other payment identifiers);
• Communications with MobileFlow (e.g., support requests or feedback).

2.2 Location and Device Information

To provide core features of the Hytch Platform (e.g., trip logging, ride verification, and geofenced offers), we may collect:

• Precise geolocation (GPS) from your device (if permissions granted);
• Motion-related or accelerometer data to help determine mode of transport;
• Device information such as device ID, OS version, and app version;
• Bluetooth and WiFi signals to assist in detecting shared rides or driver/passenger pairing; and
• Usage logs (e.g., features accessed, errors, and session information).

2.3 Trip Data

1. Trip Logs. When you track a trip, we collect data such as start and end locations, route taken, distance traveled, timestamps, and associated mode of transport.
2. Fraud Prevention & Verification. We may analyze location, motion, and other device signals to detect potential location spoofing, multi-device misuse, or other fraudulent activities.
3. Derived and Inferred Data. We may derive trip summaries (e.g., trip start/end, distance, mode inference, commute patterns), eligibility decisions, and fraud/anomaly flags from raw signals. These inferences may be imperfect and are not guaranteed to be accurate.
4. Shared-Ride ("Buddy") Verification. If you use features intended to verify shared rides, we may compare location/time signals between participating users to determine whether devices appear to have traveled together. We do not guarantee that any verification will be accurate or that any trip will qualify for rewards.

2.4 Subscription and Referral Data

When you subscribe to Hytch Chat or use our referral program, we collect billing history, subscription tier, payment method, and applicable referral identifiers (including wallet-linked NFTs). This information is used to manage subscriptions, process payments, distribute token-based referral rewards, and detect abuse or fraud.

2.5 Blockchain and Wallet Information (If Enabled)

If you use digital-asset features, we may collect information associated with your wallet address(es) and blockchain transactions initiated through the Platform (e.g., transaction hashes, timestamps, amounts, and wallet addresses). Please note that public blockchains and Layer-2 networks generally record transactions on a public ledger that may be viewable by others and may be persistent. We do not control public blockchain networks and cannot delete, reverse, or modify on-chain records.

3. How We Use Your Information

3.1 Providing and Improving Services

MobileFlow collects personal information, including but not limited to location data, to verify your account, verify rides, prevent fraud, and measure carbon emissions. We process location and mobility data primarily based on your device permissions and consent and as necessary to provide the services you request (including trip logging, verification, fraud prevention, and reward administration). Data may be shared in aggregated, anonymized form with sponsors, government agencies, or grant providers. We use subscription and referral data to provide premium features, including encrypted messaging, ride coordination tools, and financial incentives. Certain anonymous commuting patterns may be shared in aggregate with sponsors to evaluate program efficacy.

3.2 Communications

We may send you transactional or administrative messages (e.g., account updates, ride confirmations). With your consent or as otherwise permitted by law, we may also send promotional communications or surveys. You may opt out of promotional messages at any time.

3.3 Aggregated Mobility and Transportation Data

We do not distribute or sell your individual Personal Information. However, we may create aggregated, de-identified datasets related to mobility and transportation patterns (e.g., trip counts, traffic flow, mileage). These datasets do not identify you personally and may be shared with partners, sponsors, or public agencies to help improve transportation infrastructure, incentivize carpooling, or conduct academic research.

4. How We Share Your Information

4.1 Third-Party Service Providers

We may share your Personal Information with trusted third parties who perform services on our behalf, such as data hosting, analytics, or customer support. These providers must adhere to confidentiality and data protection requirements consistent with this Policy. We may use third-party platforms to manage chat infrastructure, referral token streaming, or payment processing. These providers are contractually required to protect user data consistent with this Policy.

4.2 Compliance with Law and Safety

We may disclose your information if we believe it is necessary to comply with applicable laws, regulations, or legal processes, or to protect the rights, safety, or property of MobileFlow, Hytch's users, or the public.

4.3 Business Transactions

In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity. We will provide notice if your Personal Information becomes subject to a different privacy policy as a result of such a transaction.

5. Data Retention and Security

5.1 Retention

We retain information for as long as reasonably necessary to provide the Hytch Platform, comply with law, resolve disputes, and enforce our agreements. In general:

1. Raw precise location and high-resolution trip signals: typically retained up to thirty (30) days, unless a longer period is necessary for fraud investigation, dispute resolution, legal compliance, or enforcement.
2. Trip summaries and reward/eligibility records: typically retained up to twenty-four (24) months to support user history, audits, sponsor/grant reporting, and fraud prevention.
3. Aggregated or de-identified mobility analytics: may be retained longer because they are designed not to identify you.

We may anonymize, de-identify, or delete information when it is no longer needed.

5.2 Security Measures

We take reasonable administrative, technical, and physical measures to safeguard your information against loss, theft, unauthorized access, disclosure, alteration, or destruction.

5.3 Chat Privacy & Metadata

Messages sent through the Hytch Chat system are encrypted end-to-end using a secure Matrix protocol. MobileFlow does not retain the contents of your messages after delivery. Metadata such as timestamps, message delivery status, and referral information may be retained for abuse monitoring and service diagnostics, but not shared externally.

6. Your Choices and Rights

6.1 Access and Correction

You may log into your account to update or correct certain Personal Information. If you need additional help accessing or correcting your information, please contact us at the address provided below.

6.2 Opting Out of Communications

You may opt out of receiving promotional emails or text messages by following the unsubscribe instructions in those communications. Please note that you cannot opt out of certain administrative or transactional messages that are necessary to operate the Hytch Platform.

6.3 Location Services

Most mobile devices allow you to disable location services. Disabling location tracking, however, may limit certain functionalities of the Hytch Platform (e.g., ride logging, mileage-based rewards).

6.4 GDPR and CCPA Compliance

EU-based users have the right to access, rectify, erase, restrict processing, and object to the processing of personal data. California residents have the right to request data access, deletion, and to opt-out of data sales or sharing. Requests can be submitted through provided contact methods below.

7. Children's Privacy

The Hytch Platform is not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete it. If you believe a child under 16 has provided us information, please contact us using the contact information in Section 9.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be posted through the Hytch Platform or otherwise communicated to you. By continuing to use the Hytch Platform after such changes, you agree to the revised Policy. If you do not agree, you should stop using the Platform.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: